[Publib] usb flash drive problems

[Louise Alcorn]

Yes, we've encountered this more than once with USB drives that are
pre-loaded with the "U3" file management technology.  It sometimes tries
to launch a small piece of administrative software off the usb, which
our security system doesn't like.  It's not consistent.
 
There are utilities to remove the U3 and return the drive to a simple
storage medium, but they wipe all existing files, so it should only be
used with a new drive (or a fully backed up one).  
 
I don't know if yours is the same problem, but it's one thought.
 
Louise E. Alcorn
Reference Technology Librarian
West Des Moines Public Library
4000 Mills Civic Pkwy
West Des Moines IA 50265
(515) 222-3573      louise.alcorn at wdm-ia.com
http://www.wdmlibrary.org <http://www.wdmlibrary.org/>    

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Donna Cain
Sent: Tuesday, September 22, 2009 12:52 PM
To: publib at webjunction.org
Subject: [Publib] usb flash drive problems


I may have already asked this, but here goes again. ( I have been trying
to find the answer for a while). Some students have been having trouble
getting the library computers to open their flash drive. The ones I have
seen have been a black HP flash drive. That is all I remember about
them. The drives will work in other computers on campus and at their
home. Sometimes they will work if we just switch computers, either one
of the same model right beside the offending computer or failing that
one of the new ones I installed in January. 

I tried one of the Microsoft fixits, but it crashed the Cornerstone that
reboots the computer fresh. When the drive is first plugged into the
computer, it will go through the motions of loading it, including very
quickly flashing the contents on the screen. This will then vanish and
all attempts to get the drive to open results in the message "Drive E
not available, please insert disk". 

Anyone else encountered this? (And not the evil computer gremlin
following me?).

Donna

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