[Publib] patron with many pseudo children

[Block, Ronald]

We have had extensive misuse of children's identities. There were
several cases of proven fraud that resulted in arrests and conviction. A
policy revision was approved by our board to require ID for children to
register them for library cards. There are always social security cards,
birth certificates, medical cards, etc etc. The policy has significantly
reduced the number of fraudulent cards and helped protect our taxpayer
resources. The public has been very supportive of this change. 

 

Ron Block 
Circulation Services Supervisor 
Jacksonville Public Library 
303 N. Laura St. 
Jacksonville, FL 32202 
904.630.2962 
904.630.1435(fax) 

"Please note that under Florida's very broad public records law, e-mail
communications to and from city officials are subject to public
disclosure."

 

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Linda Cannon
Sent: Tuesday, September 22, 2009 2:34 PM
To: publib at webjunction.org
Subject: Re: [Publib] patron with many pseudo children

 

I'm afraid under these circumstances that I would ask to see birth
certificates for each child.

 

Linda Cannon 
Circulation Supervisor/Collection Development Librarian 
Joplin Public Library 
  

 

 

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Vicki Lenz
Sent: Tuesday, September 22, 2009 1:01 PM
To: publib at webjunction.org
Subject: [Publib] patron with many pseudo children

We have a patron with many bills who was using cards that they got for
their children, but those children now have many bills and fines on
their cards.  Now the patron is bringing the children in for new cards,
telling us that they are twins of the first set of children and
insisting they are not same child.  We suspect that one child has three
cards now under different names.  

 

We cannot deny children from getting a library card, no matter what
their parents owe in fines and bills.  Our policy is that no patron has
more than one card, but cannot prove anything.

 

Have you handled a patron like this?  What did you do?

 

 

Vicki Lenz  

Circulation Services Supervisor
Appleton (WI) Public Library
*920.832.6198   *vlenz at apl.org <mailto:*vlenz at apl.org> 

 

 

 

 

 

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