[Publib] patron with many pseudo children

[Linda Cannon]

I'm afraid under these circumstances that I would ask to see birth
certificates for each child.
 

Linda Cannon 
Circulation Supervisor/Collection Development Librarian 
Joplin Public Library 
  

 

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Vicki Lenz
Sent: Tuesday, September 22, 2009 1:01 PM
To: publib at webjunction.org
Subject: [Publib] patron with many pseudo children



We have a patron with many bills who was using cards that they got for
their children, but those children now have many bills and fines on
their cards.  Now the patron is bringing the children in for new cards,
telling us that they are twins of the first set of children and
insisting they are not same child.  We suspect that one child has three
cards now under different names.  

 

We cannot deny children from getting a library card, no matter what
their parents owe in fines and bills.  Our policy is that no patron has
more than one card, but cannot prove anything.

 

Have you handled a patron like this?  What did you do?

 

 

Vicki Lenz  

Circulation Services Supervisor
Appleton (WI) Public Library
(920.832.6198   *vlenz at apl.org <mailto:*vlenz at apl.org> 

 

 

 

 

 

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