[Publib] Automated Telephone System

[Jerome Myers]

Greetings!

I am interested in hearing from any library that uses an automated telephone
system to answer/direct calls from the public?
If someone calls the main telephone number, do you offer menu options (Press
1 for Administration, 2 for Reference, etc, etc.)?
Have there been any complaints from patrons or staff about using the system?
Any feedback would be appreciated...

Thanks in advance

Jerome


-- 
Jerome L. Myers, MLS
Main Library Manager
Tacoma Public Library
1102 Tacoma Avenue South
Tacoma, WA. 98402
Tel: (253) 404-3943
Fax:(253) 591-5470
email: jlmyers at tacomapubliclibrary.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.webjunction.org/wjlists/publib/attachments/20090904/8201b6a8/attachment.htm