[Publib] Re: Circulation on multiple floors
Andy Barnett
abarnett at scls.lib.wi.us
Tue Sep 1 11:39:06 EDT 2009
We allow circulation on both of our floors, but have a circ services
desk on only one. With staff in short supply, we worked to cut the
number of service desks.
Up stairs has a self check, so that children and parents can handle
things without leaving the Children's Room area, but fines/fees/rentals
must be handled on the lower level at the service desk. Upstairs staff
can handle address checks, renewals and anything that doesn't involve
money, so the self check is constantly staffed, but by staff busy doing
other things and just keeping an eye on it.
So our cash register is at the one circ services desk. We make up for
that efficiency by having another register at our coffee house, but
better two than three.
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