[Publib] The Cashless Library

[Roberta Thomas]

Credit card companies charge per transaction so payment of a 50 cent fee could cost the library $3. Don't know about debit cards.

 

 

 

From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Michael Golrick
Sent: Thursday, October 01, 2009 3:05 PM
To: Lise Chlebanowski; publib at webjunction.org
Subject: Re: [Publib] The Cashless Library

 

If you don't take cash, how can people put money on their cards?

 

I would be afraid that this would disenfranchise the poor who do not have credit cards or sometimes even bank accounts.

 

Does he realize how many small transactions there are? Most financial institutions have a minimum fee for each transaction. At least that is what I was told at a prior place of work which was moving to some credit card transactions.

 

Good luck! I agree that it is good to move in that direction, but from a customer service perspective I cannot see going to that only.

 

Michael

 

Michael A. Golrick

 

Head of Reference & Library Consultant

225/342.4917 [Note new phone number]

State Library of Louisiana

 

mailto:mgolrick at slol.lib.la.us

http://www.state.lib.la.us/

 

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From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Lise Chlebanowski
Sent: Thursday, October 01, 2009 2:51 PM
To: publib at webjunction.org
Subject: [Publib] The Cashless Library

 

Good Afternoon everyone,

 

My boss is very interested in having both of our branches become "cashless". He wants all transactions to be with plastic or through funds placed on library cards. Has anyone done this? 

 

Pros & cons would be appreciated. Thanks in advance! 

 

Lisë Chlebanowski

Library Manager

Sam Garcia Western Avenue Library

495 E. Western Ave.

Avondale, AZ   85323

623-333-2611 D

623-333-0260 F

lchlebanowski at avondale.org <mailto:lchlebanowski at avondale.org> 

 

Now Reading on my Kindle: Dark Places by Gillian Flynn

Now Reading: Ladder of Years by Anne Tyler

Now Listening: An Unacceptable Death by Barbara Seranella

 

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