[Publib] 50 things...
Tom Cooper
tcooper at wgpl.org
Thu Nov 5 09:54:56 EST 2009
Somebody's got too much time on his hands these days . . .
Tom Cooper, Director
Webster Groves Public Library
301 E. Lockwood Avenue
Webster Groves, MO 63119-3102
(314) 961-3784
tcooper at wgpl.org
Do not judge beliefs by their plausibility, but by the harm they may do.
Nassim Nicholas Taleb
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Backwage at aol.com
Sent: Wednesday, November 04, 2009 3:32 PM
To: vmarsh at oldhampl.org; publib at webjunction.org
Subject: Re: [Publib] 50 things...
Never share a patron's food without asking.
Never take sides in a fistfight between colleagues.
Never accept food stamps for library fines. Lottery tickets are okay.
Don't gloat if you win the office betting pool. Especially if you run
the thing.
Look all patrons in the eye when speaking. Except psychotics, who may
take offense.
When you help foreigners, talk louder, make faces and gesture. They
expect this and if you don't do it they will be disappointed.
Remember that you work for the public. And that they voted down the
last library bond three to one.
Always be pleasant to children. That noisy kid you tossed out last week
could come back and slash your tires.
Just because your patron can't understand the OPAC doesn't mean he's
stupid. It means you've got a job forever.
As you move on into management, don't forget that the patron comes
first. At least for the folks down at the desk--you work for the mayor.
There is no such thing as a stupid question. There are however stupid
aphorisms, and that is a fine example.
There are many reasons why people choose to work in a library. Some of
these can be helped with medication.
If you have to put on rubber gloves to pick up something, it probably
shouldn't be returned to the collection.
Don't wait for somebody to ask the question. Tell them all about your
grandkids right away.
Whenever you feel poorly paid, remember: 1. You are. 2. Beer in
quart bottles is half the price. 3. Cheap shoes are more comfortable.
4. Nobody has ever robbed a library. 5. All those books are yours.
6. Your sister the doctor has to touch icky things all day long. 7.
If you had gone to law school you'd be a lawyer today. 8. Nobody hates
a librarian.
M. M.
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