[Publib] 50 things
janet.griffing at wadsworthlibrary.com
janet.griffing at wadsworthlibrary.com
Thu Nov 5 09:02:29 EST 2009
Guess I'm feeling cynical today, but I wouldn't mind having a "50 Things Library Users Should Never Do" list. Here are a few:
1. Never continue a cell phone call while being waited on at the library's customer service or reference desk. First, we don't know if you're talking to us or the person on the phone. Also, when you just throw things across the desk at us while continuing to yammer into the phone, we kind of feel less than human.
2. Never call a library employee a b-tch and slam the phone in her ear when she explains why you can't renew the laptop that we actually let you check out and TAKE HOME for a week.
Civility is dead, it seems. We attempt to be the last bastion, but it is definitely a daily battle that sucks the life right out of a person.
Certainly, these opinions are my own. And the behavior noted does not reflect the community as a whole. It only takes a few bad apples, etc. etc.
Janet
Janet Griffing
Marketing and Public Relations Coordinator
Wadsworth Public Library
132 Broad Street
Wadsworth, OH 44281
Phone: 330-335-2604
Fax: 330-334-6605
“People are like stained-glass windows. They sparkle and shine when the sun is out, but when the darkness sets in, their true beauty is revealed only if there is a light from within.” Elisabeth Kubler-Ross, 1926-2004
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