[Publib] Social networking policies

[Michael Golrick]

Thanks Karen! I am glad to be among your many friends.

 

Here is the link to my post:
http://michaelgolrick.blogspot.com/2009/09/twitter-policies.html

 

And here are some excerpts, including words from the LowRider Librarian
who was pointed to by your CA colleague LiB:

 

The organization should have a clear policy that addresses:

*         Appropriate language

*         Appropriateness of links provided

*         Non-political links and tweets

Tweet with the organizational mission in mind at all times

Individual vs. organizational Twitter(r) usage 

The tweeters should understand they are representing the organization
and that their personal viewpoints should never override information
provided and should never dictate information shared or re-tweeted.

 

>From the Gruntled Employees blog:

 

Our Twitter policy: Be professional, kind, discreet, authentic.
Represent us well. Remember that you can't control it once you hit
"update."

 

And then our friend Libraryman (Michael Porter) made the cogent comment:

 

I do though think that it would be wiser for a library to have a larger
institutional communication policy rather than a policy specific to an
individual tool like Twitter, facebook, freindfeed, etc. Those tools
will wax and wane and have shifting levels of cultural relevancy, but a
larger, carefully thought out staff communication policy would address
the important issues that can come up on any of these tools. Granted it
could be wise to have paragraphs, or subsections dealing with
peculiarities of an individual tool, but really, I don't think making
one for Twitter alone is the way to go.

 

Unfortunately, so far I have not seen (but neither have I looked very
hard) any policy which goes in the direction Libraryman suggests.

 

Have fun. 

 

Michael

 

Michael A. Golrick

 

Head of Reference & Library Consultant

225/342.4917 [Note new phone number]

State Library of Louisiana

 

mailto:mgolrick at slol.lib.la.us

http://www.state.lib.la.us/

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Karen Schneider
Sent: Tuesday, November 03, 2009 1:06 PM
To: publib at webjunction.org
Subject: [Publib] Social networking policies

 

Dear PUBLIB friends, I started my new job last week. So far I've done
the major office purge (filled two book trucks, more to come, and given
away some old furniture), found the skeletons in the closet (can you say
"massive cataloging backlog"?) and am now moving on to fresh clean
policies. Do any of you have a good policy for communicating via social
networks? We have set up a Twitter feed and will soon have a Facebook
page, and I want to be sure the staff contributing to these tools have
reasonable guidelines so they know the parameters and feel emboldened to
contribute. 

I actually wrote such a thing three years ago specific to blogging, but
I think the lesson there is not to make the policy specific to a tool. 

I know my friend Michael Golrick has collected some suggestions about
what these policies should say. I am simply being very lazy and hoping
someone has already written something I can repurpose locally. ;) 

Karen / PUBLIB

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