[Publib] Text to 542542

[Lisa Pappas]

We provide reference service via text message at our library, for free, of course. We use a fantastic service from Mosio called Text-a-Librarian. We have 10 librarians on staff who are trained on how to use the web-based interface--it is very simple to use. We started just a few months ago and we are thrilled with it. 
 
They'll be at ALA, booth 2957.
 
Check out their website for more information and/or I will be happy to answer questions about how it's working for us: http://www.textalibrarian.com/ 
 
Lisa Pappas
Assistant Library Director
Plainfield Public Library District
15025 S. Illinois Street
Plainfield,IL 60544
815-327-2522
lpappas at plainfield.lib.il.us <mailto:lpappas at plainfield.lib.il.us>  

________________________________

From: publib-bounces at webjunction.org on behalf of Jillian Lashmett
Sent: Tue 6/2/2009 6:29 PM
To: publib at webjunction.org
Subject: RE: [Publib] Text to 542542



Perhaps we should be doing text reference. If you look at the job description for an "agent" you'll see the required qualifications are few and the pay terrible!

.10/question... All you need is an internet connection!

 

Jill

 

-----Original Message-----
From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of terry.lawler at phoenix.gov
Sent: Tuesday, June 02, 2009 6:22 PM
To: DGunckel at ci.sierra-vista.az.us
Cc: publib at webjunction.org
Subject: Re: [Publib] Text to 542542

 

ACK!!! They are called KGB (knowlege generation bureau?)  I've been complaining about them for weeks now to any of my friends who will still listen to me (few).  They have several ads in our area.  I just want to scream.  You have to pay for the text charges as well and no, they did not indicate a turn around time on the answer.  You could just call the library and get the same info for free, instantly!  I wish we had that kind of advertising money:(


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Terry Ann Lawler             
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Palo Verde Library            602-534-5967
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-----publib-bounces at webjunction.org wrote: -----

To: publib at webjunction.org
From: DGunckel at ci.sierra-vista.az.us
Sent by: publib-bounces at webjunction.org
Date: 06/02/2009 02:39PM
Subject: [Publib] Text to 542542


I noticed an ad on TV while watching a basketball game over the weekend. It
featured two men who were arguing over whether Bruce Lee's character killed
Chuck Norris' character in a vintage martial arts movie.  In an effort to
find the answer one man made calls to friends, etc. The other send a text
message to 542542 (I think that was the number) and got an answer in return
(I don't remember if the ad indicated how long it took to get an answer).
The "answer" cost 99 cents.  Did anyone else see it?  Do any libraries on
publib provide access to reference service via text messaging?

David Gunckel
Director of Library Services
Sierra Vista Public Library




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