[Publib] Re: Stars

[Chris Albertson]

I have always been partial to the measure of "fill rates" as the Holy
Grail of output measures and really don't understand why they are so
little touted these days?

What could be more indicative of your library's performance than knowing
that folks coming in for an author/title/subject found it, either in
hard copy or digitally??

Chris Albertson
Tyler Public Library
Tyler, Texas