[Publib] Displaying Reserved Items

[Kopetsky, Brian]

In our library we also use open holds. Like others, we simply have too
many items on hold to easily keep them behind the desk - we are
averaging between 2500-3000 on the shelf at any given time. To maintain
patron privacy we worked with our consortium to establish hold aliases
for our patrons. Our system uses Innovative's Millennium for our ILS and
once everything was in place it even prints the alias on hold slips to
tag each item. We use the first two letters of the patron's first name,
the first two letters of the last name and the last four numbers from
their library card.

Brian Kopetsky
Assistant Circulation Supervisor
Appleton Public Library
-----Original Message-----
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Bob Watson
Sent: Wednesday, August 05, 2009 9:25 AM
To: publib at webjunction.org
Subject: [Publib] Displaying Reserved Items

We came to allowing patrons to pick up their own reserves when we ran
out of space behind the circulation desk.  When I counted this
morning, there were 49 shelves of reserves waiting to be picked up.
As way of perspective (and to allow others to calculate a ratio), our
total FY 08-09 circ was a tad over 1,100,000.

Even though we wrap the spines, we do allow those who may, for some
reason, feel a privacy concern to pick up their books at circ.  I
believe we have a shelf or two of those at the moment.

We are a member of an automation consortium.  The shared catalog, with
daily van delivery, contributes to the total number of items being
picked up.

Bob Watson
Director
Lake VIlla District Library
Lake VIlla, IL


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