[Publib] RE: open or closed

[Keri Adams]

According to Why We Buy by Paco Underhill, doors are the worst place to put
signs because people ONLY read them if the door is locked.

It's a really interesting book about retail marketing which I'd recommend to
librarians interested in displays and signage.

Keri Adams
YA Librarian
Johnson Public Library
Hackensack, NJ

*Find out when your favorite author has a new book out!*
http://www.yalit.com
http://www.kerilynnadams.com


On Thu, Sep 11, 2008 at 1:05 PM, Hopkins County - Madisonville Public
Library <library at publiclibrary.org> wrote:

> Signs...such wonderful things.
>
> We have the same problem. Having just changed our opening hours we had
> plenty of people trying to break the door in - even though the new hours
> are
> on the door they are tugging at.
>
> But then nothing can beat the time I closed the computer lab down for
> upgrades. I put on the clipboard where the signup sheets are that we were
> closed for upgrades, & I shut the door to the lab. I still had people
> asking
> if we would be opening it. Someone even asked WHY it was closed - even
> though they read the sign at least twice! Oh well.
>
> Terry Caudle
> Hopkins County - Madisonville Public Library
> library at publiclibrary.org
> www.publiclibrary.org
>
> -----Original Message-----
> From: publib-bounces at webjunction.org [mailto:
> publib-bounces at webjunction.org]
> On Behalf Of Christopher F. Bowen
> Sent: Thursday, September 11, 2008 11:27 AM
> To: 'publib at webjunction.org'
> Subject: [Publib] RE: open or closed
>
> I am convinced that patrons do not believe signs that say things they do
> not
> want see. There have been a number of times that we have been closed for an
> in service day, or a power failure or other emergency. We will put a sign
> in
> each of the entrance doors (four at one end of the building) that say we
> are
> closed, state why we are closed, and give the date and/or time we expect to
> reopen. I have seen patrons come to the doors. Read the sign on one door,
> move to the next door and read the same sign, and to the next and the next.
> Then they grab the handle and try to open the door anyway, just in case the
> four signs were wrong.
>
> I hope that it is because they love the library and just hate the thought
> that it is closed, but sheesh!
>
> Christopher Bowen
>
>
> Christopher F. Bowen
> Library Director
> Downers Grove Public Library
> 1050 Curtiss Street
> Downers Grove, IL 60515-4606
> 630-963-2595
>
>
> -----Original Message-----
> .us>
> Subject: [Publib] Open/Closed Signs
> To: <publib at webjunction.org>
> Message-ID:
>
> <F33D87786EC51F48BCBF84F8E550BA25B64A65 at EBREXVS01.jefferson.lib.la.us>
> Content-Type: text/plain; charset="us-ascii"
>
> How do you let your patrons know if your library is open or closed?
>
>
>
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