[Publib] RE: Publib Digest, Vol 41, Issue 39

[Collins, Sandra]

We do allow others to pick up holds for an individual if that person has
listed a "the other" as a proxy.  It does require a message on their
record that the individual doing the checkout has to read and respond to
- but it reduces  stress for both staff and user.  Patrons desiring to
name proxies do have to complete a form and sign.

Sandra Collins
Executive Director
Northland Public Library
300 Cumberland Rd.
Pittsburgh, Pa 15237
412-366-8100 X101
collins3 at einetwork.net
Northland Library - 40 Years of Discovery and Learning

Message: 20
Date: Thu, 28 Aug 2008 08:21:23 -0700
From: "Van Hess, Gina" <ginav at cityofanacortes.org>
Subject: [Publib] Who May Pick Up Someone Else's Hold
To: "PubLib (publib at webjunction.org)" <publib at webjunction.org>
Message-ID:
	
<C4EC54595A644C4091DFF3D77A54540E07DAA3 at lopez.cityofanacortes.org>
Content-Type: text/plain; charset="us-ascii"

Hello,

I'm posting this query on behalf of my circulation & children's dept.
colleagues.  Do you allow patrons to pick up holds for family members,
spouses or children, or for others (not family)?

 

If so, what are the requirements?  Do you require proof of identity,
possession of the card for the person whose hold it is, a permission
message
in their record?  (Our staff is resisting yet another message since they
must check every message at checkout).

 

Thanks for your help; I'm sure there are as many methods as there are
libraries, but we are looking for some fresh ideas.

 

Gina Van Hess

Adult Services Librarian

Anacortes Public Library (WA)

(360) 293-1910, x24

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End of Publib Digest, Vol 41, Issue 39
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