[Publib] Possible scam

[Kathleen Stipek]

Once back a couple decades ago, a company actually shipped something to
me on the strength of being told I didn't want it, and demanded payment.
On my city manager's advice (small town), after one call, I requested
the name of the sales manager and the name of the company's attorney, as
I was going to have to place it in the hands of the city attorney.  Then
I shipped the box of books back.  Never heard from that lot again.

Kathleen Stipek
Alachua County Library District
401 East University Avenue
Gainesville, Florida 32601
352-334-3931  (fax) 352-334-3948
 
     --Non, merci.
       Cyrano de Bergerac
 

-----Original Message-----
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Henriksen, Phalbe
Sent: Wednesday, October 01, 2008 3:29 PM
To: publib at webjunction.org
Subject: RE: [Publib] Possible scam

You actually can have fun with these people. <EG> Let them ship and then
tell UPS to refuse the shipment for you!

But what I like to do is to say over and over during the conversation,
"You understand that I did not order this and therefore I am not
obligated to pay for it, so send it on, but you understand that you're
*giving* this to our library."

They finally get tired of listening to it and hang up. Makes my day!

Phalbe Henriksen

-----Original Message-----
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of George Hazelton
Sent: Wednesday, October 01, 2008 3:50 PM
To: 'Tom Cooper'; 'Julie Rinaldi'; publib at webjunction.org
Subject: RE: [Publib] Possible scam

This demonstrates the value of using purchase orders.  If an invoice
doesn't cite a PO number the recipient can state that it wasn't ordered,
and the shipment will be returned at the sender's expense.  I've even
threatened to charge storage for unordered merchandise, or to give it to
a deserving charity. 

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