[Publib] a delicate issue

[s shoar]

I have a colleague who smells like he either never washes his clothes or himself.  It is very hard to work with him :-(

On Tuesday, November 25, 2008 11:55:44 AM, Kathi Kemp wrote:

> The first line of defense is a written policy that addresses "Interfering with
> another library patron's use of the library through extremely poor personal
> hygiene."
> 
> 
> 
> --- On Tue, 11/25/08, James Casey <jcasey at oaklawnlibrary.org> wrote:
> 
> > From: James Casey <jcasey at oaklawnlibrary.org>
> > Subject: RE: [Publib] a delicate issue
> > To: "'imukherjee100 at qc.cuny.edu'" <imukherjee100 at qc.cuny.edu>,
> "publib at webjunction.org" <publib at webjunction.org>
> 
> > Date: Tuesday, November 25, 2008, 9:26 AM
> > Here at Oak Lawn Public Library (south suburban Chicago) we
> > spoke with the fellow and insisted that he either stay in an
> > area away from other staff and patrons or leave.   The
> > patron was interfering with the ability of other patrons to
> > use the facility.   We also worked with our local
> > "Family Services" organization that put us in
> > contact with his prime care giver.   ---  As the weather
> > gets colder, homeless people often gravitate to the Library
> > during the day.  The odor and other problems often
> > associated with that growing tragedy are frequently issues
> > facing public librarians.
> > 
> > James B. Casey - My own views
> > Director of Oak Lawn Public Library
> > ALA Council Member
> > 
> > From: publib-bounces at webjunction.org
> > [mailto:publib-bounces at webjunction.org] On Behalf Of
> > imukherjee100 at qc.cuny.edu
> > Sent: Monday, November 24, 2008 6:20 PM
> > To: publib at webjunction.org
> > Subject: [Publib] a delicate issue
> > 
> > Hi everyone,
> > 
> > Is anyone out there who can help us in dealing with a
> > senior patron whose arrival turns the library into an
> > intolerable odor-polluted place?  This customer is
> > undoubtedly a fiction/best seller reader and used to be one
> > of our regulars. We tried our level best by spraying around
> > room freshener upon her departure. In the beginning staff
> > members complained but now things are getting out of hand as
> > other patrons started complaining too. It's definitely
> > not a "homeless" issue. Any suggestion on how to
> > deal with this matter in a legitimate and professional way
> > would be really helpful. Thanks in advance.
> > 
> > Indira Mukherjee
> > 
> > 
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>       
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