[Publib] Re: Mulitple Computer Monitors at the Reference Desk

[Andy Barnett]

>We don't have duplicate monitors on our service desks, but we do 
>make sure that the monitors are on turntables, so we can share them 
>with the patrons. If you do this, tape the cords to the monitor, or 
>else they will be constantly torqued. They then become loose (so 
>that your monitor mysteriously fails) or the cable fails (and your 
>picture goes out).

Where we have utilized duplicate monitors is on our self-check, so 
that our staff can see if the patron is having a problem. Since about 
5% need address checks, renewals, payment of fines, etc., this helps 
them considerably. But, like WalMart and Home Depot, we staff our self checks.



Andy Barnett, Asst. Director            McMillan Memorial Library
490 East Grand Ave. Wisconsin Rapids, WI  54494
                 www.mcmillanlibrary.org
Our lives begin to end the day we become silent about things that 
matter.  -  Martin Luther King, Jr.