[Publib] recovering materials after a disaster

[Sue Kamm]

I'd chalk the losses up to a disaster and waive any fines or fees.   Tryinng to collect money or the return of ibrary materials is bad PR.  You don't want the library to be looked on as an ogre.  Does your library have insurance?  If so, I'd file a claim with the company.

Your friendly neighborhood CyberGoddess and ALA Councilor at Large, 
Sue Kamm
Email: suekamm[at]mindspring.com
Inglewood/Los Angeles, CA
Los Angeles Dodgers Truest of the Blue, 2000
Visit my blog: http://suekamm.blogspot.com
"High fly ball hit into right field ... she is gone! In a year that seems so improbable, the impossible has happened!" - Vin Scully, calling Kirk Gibson's walk-off home run, Game 1, 1998 World Series


----- Original Message ----- 
From: 
To: publib at webjunction.org
Sent: 5/2/2008 7:44:43 AM 
Subject: [Publib] recovering materials after a disaster


Good morning everyone,

I am generally a silent observer on our listserv, but today I have a question.  Our city has recently been hit by a tornado.  The damage was extensive in some areas, but thankfully, our libraries were spared.  We had an issue with a patron who has lost everything including borrowered materials.  Does anyone out there have a policy regarding this?  Issues of responsibility for materials lost in these circumstances are sensitive.

I thank you in advance for your feedback.

Brandy Jeschonek
Reference Librarian
City of Suffolk, VA.

Currently reading:  The World Without Us, Alan Wiesman; Peace Like a River, Leif Enger.


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