[Publib] recovering materials after a disaster

[Beth Nicholson]

Our policy in several libraries where I have worked has been to ask the patron to include it in their insurance claim and then reinburse us. If they did not have, or insurance did not cover, we forgave the damage.

Beth

Beth Nicholson, Director
Clarksburg-Harrison Public Library
404 W. Pike St.
Clarksburg, WV  26301
304-627-2236  FAX 304-627-2427
nicholsb at clark.lib.wv.us
  ----- Original Message ----- 
  From: brandylaurel7 at aol.com 
  To: publib at webjunction.org 
  Sent: Friday, May 02, 2008 10:42 AM
  Subject: [Publib] recovering materials after a disaster


  Good morning everyone,

  I am generally a silent observer on our listserv, but today I have a question.  Our city has recently been hit by a tornado.  The damage was extensive in some areas, but thankfully, our libraries were spared.  We had an issue with a patron who has lost everything including borrowered materials.  Does anyone out there have a policy regarding this?  Issues of responsibility for materials lost in these circumstances are sensitive.

  I thank you in advance for your feedback.

  Brandy Jeschonek
  Reference Librarian
  City of Suffolk, VA.

  Currently reading:  The World Without Us, Alan Wiesman; Peace Like a River, Leif Enger.

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