[Publib] Having a materials challenge form online

[Hilari Farlow]

I agree that the form should be available online but should have to be presented to a librarian for submission.  A face to face encounter with a librarian is an important way to begin a materials challenge.  The librarian might be able to answer any questions the patron has or the patron might be able to better describe their issue verbally than in writing.
 
Hilari Farlow


Date: Mon, 3 Mar 2008 13:56:44 -0500From: suekamm at mindspring.comTo: director at calcasieu.lib.la.us; publib at webjunction.orgSubject: Re: [Publib] Publib requestCC: 


Does the official say whether he wants the form completed online, or just available for a user to print out?  
-----Original Message----- From: director at calcasieu.lib.la.us Sent: Feb 29, 2008 4:06 PM To: publib at webjunction.org Subject: [Publib] Publib request 
A local official asks that the form used for citizen challenge of library materials be placed on the library's website for availability there, as opposed to availability at the reference desk.  Is there anything in the OIF documentation and our library freedom documents that would suggest that the direct in-library contact between library staff and the patron is the proper means of starting the materials challenge process?Jeffrey Alan Rippel, DirectorCalcasieu Parish Public Libraries301 W. ClaudeLake Charles, LA 70601337-475-8798 office337-475-8806 faxdirector at calcasieu.lib.la.usTo see our great library system, go to www.calcasieu.lib.la.us"You can't be cautious and extraordinary at the same time" -- Carlos Azcoitia, Spry Community School, Chicago 
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