[Publib] Overdues-maximum fines and processing fees

[Rob Amend]

We have a maximum fine of $10 per item, or the value of the item if it is
below $10. If the patron pays to replace the item, we waive the fines. We
had a large number of patrons who were paying $3 for "lost" magazines and
then returning the items later to get their money back. Since then, we have
instituted a $5 re-stocking fee for lost and paid items that are returned
later.

Hope this helps

P.S. For extremely late items, or high fine balances, we turn accounts over
to Unique collections. I won't say how I *feel* about that, but that's what
we do.

Rob Amend
Reference Librarian
rob.amend at gmail.com
blog.reftechrob.com

Viewpoints expressed in this document may not reflect those of my employer,
whoever that may be.

On Fri, Jun 6, 2008 at 1:58 PM, Mary Hall <mhall at bedlib.com> wrote:

>   Hello from waterlogged southern Indiana!
> In light of increasing economic pressures here, we are revisiting our
> fines/fees policy. I searched the archives and it's been awhile since this
> was discussed.
> 1-Do you have a maximum overdue fine, and if so, how much is it? Or do you
> keep running up the fine until resolved?
> 2-Do you charge a processing fee for long-term overdue materials that are
> eventually returned? Do you charge the fee regardless of whether you keep
> the item or not?
> Thanks in advance.
>
> Mary Hall
> Adult Services Manager
> Bedford (IN) Public Library
>
>
>
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