[Publib] computer workshops non-attendees

[maura deedy]

Our computer lab has 7 computers, and we overbook for the classes. On 
average we have a 55% attendance rate. This way, most of the computers 
are being used in the lab. There have been a few times when people have 
had to double up.


Rhonda Kristoff wrote:
> We have a classroom  that is used just for computer workshops.  So, while non-attendance is annoying, we pretty much let it slide unless it is someone who habitually misses classes.  Something we do to avoid non-attendance is make reminder calls 1 to 2 days before the workshop.  This has helped quite a bit.  If we have to leave a message on voicemail we ask them to give us a call back if they think they won't be able to attend.
>
> Rhonda Kristoff
> Librarian
> Tacoma Public Library
> 253-591-5666
>
>  On Thu 24/07/08  7:18 AM , "Elliott, Lynn" lelliott at nwrls.com sent:
>   
>> A QUESTION FOR THE LIST…  HOW DO YOU HANDLE COMPUTER WORKSHOP
>> REGISTRATIONS?  
>>
>> WE HAVE A COMPUTER LAB WITH 12 COMPUTERS WE USE FOR COMPUTER
>> WORKSHOPS.  
>>
>> WE REQUIRE PRE-REGISTRATION FOR THE WORKSHOPS,  
>>
>> BUT LATELY WE HAVE HAD A RASH OF NON-ATTENDANCE WHICH LEAVES
>> NUMEROUS EMPTY COMPUTERS DURING THE WORKSHOPS.  
>>
>> IT BECOMES DIFFICULT TO JUSTIFY CLOSING THE LAB TO "PUBLIC USE" WITH
>> ONLY 5 COMPUTERS IN USE DURING THE WORKSHOPS.  
>> MY QUESTION, HOW DO OTHER LIBRARIES HANDLE THIS PROBLEM?  
>> Lynn Elliott, MLS  
>>
>> Webmaster / Information Services 
>>
>> 898 West 11th Street 
>>
>> Panama City, FL 32401 
>>
>> (850) 522-2104 
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>>
>>     
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>
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-- 
Maura Deedy
Librarian, Information Services
The Ferguson Library
One Public Library Plaza
Stamford, CT 06904
203-351-8239

aim: librarianmaura