[Publib] computer workshops non-attendees

[Rhonda Kristoff]

We have a classroom  that is used just for computer workshops.  So, while non-attendance is annoying, we pretty much let it slide unless it is someone who habitually misses classes.  Something we do to avoid non-attendance is make reminder calls 1 to 2 days before the workshop.  This has helped quite a bit.  If we have to leave a message on voicemail we ask them to give us a call back if they think they won't be able to attend.

Rhonda Kristoff
Librarian
Tacoma Public Library
253-591-5666

 On Thu 24/07/08  7:18 AM , "Elliott, Lynn" lelliott at nwrls.com sent:
> A QUESTION FOR THE LIST…  HOW DO YOU HANDLE COMPUTER WORKSHOP
> REGISTRATIONS?  
> 
> WE HAVE A COMPUTER LAB WITH 12 COMPUTERS WE USE FOR COMPUTER
> WORKSHOPS.  
> 
> WE REQUIRE PRE-REGISTRATION FOR THE WORKSHOPS,  
> 
> BUT LATELY WE HAVE HAD A RASH OF NON-ATTENDANCE WHICH LEAVES
> NUMEROUS EMPTY COMPUTERS DURING THE WORKSHOPS.  
> 
> IT BECOMES DIFFICULT TO JUSTIFY CLOSING THE LAB TO "PUBLIC USE" WITH
> ONLY 5 COMPUTERS IN USE DURING THE WORKSHOPS.  
> MY QUESTION, HOW DO OTHER LIBRARIES HANDLE THIS PROBLEM?  
> Lynn Elliott, MLS  
> 
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