[Publib] Overdue notice language

[AMMON, BETTE]

We send out courtesy notices via email a couple of days before items are due and our patrons (including me) love them.

Bette Ammon, Director            bammon at cdalibrary.org
Coeur d'Alene Public Library
702 E. Front Avenue
Coeur d'Alene ID 83814            http://www.cdalibrary.org
208-769-2315 x 436        Fax 208-769-2381





-----Original Message-----
From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Susan Vittitow
Sent: Friday, January 04, 2008 3:45 PM
To: publib at webjunction.org
Subject: RE: [Publib] Overdue notice language

Out of curiosity, how many libraries use email to notify patrons a day before items are due, rather than sending out notices after things are already overdue? My local library does, and I love it... and for me, it means I (usually) no longer get overdue notices, whether they be whimsical, polite, serious, passive-aggressive or any combo thereof. :)

Susan

Susan Vittitow, Librarian
Library Development Office
Wyoming State Library
516 S. Greeley Hwy,
Cheyenne WY 82002
Phone: 307-777-5915
Fax: 307/777-6289
svitti at state.wy.us


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