[Publib] Patron requests for materials - online versions.

[Linda Cannon]

 We do, and well over 1/2 of our requests now come in this way. It's
*way* better for me than having to spend what seems like half my time
trucking out to the circ desk to say "What is this request for???"
and/or "Who is this request for???"

Of course, we still take paper suggestions for purchase, so there's no
down side for patrons. They have a choice of which way to go. Some do
different ones, on occasion. Others flood the paper box, others the
email box.

If you'd like to see our online form, it's at
http://www.joplinpubliclibrary.org/libinfo/suggestion.php.


Linda Cannon
Collection Development Librarian
Joplin Public Library
 

-----Original Message-----
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Diedre Conkling
Sent: Tuesday, February 26, 2008 1:35 PM
To: PUBLIB
Subject: Re: [Publib] Patron requests for materials - online versions.

It would be a great service to me if those of you responding to this
question would respond on the list.  (It would also put the responses in
the archive which could help others in the future.)

Thanks.

--
Diedre Conkling
     
  Lincoln County Library District
  P.O. Box 2027, Newport, OR  97365
  Phone & Fax:  541-265-3066
  http://lcld.library-blogs.net/
  Work:  diedre at beachbooks.org
  Home:  diedrec at charter.net
   

---- "Franz wrote: 

=============
Folks - 

	I have checked the archives and did not find quite what I was
looking for.  If this question has already been answered, I apologize.

	Our library is considering allowing our patrons to request new
materials using a form on our web page.  We have a long history of
taking requests from our patrons and we are wondering if using the web
would provide better service for the patrons.  (We know that our
handwriting issues would diminish.)  Presently, staff fill out the
requests and so the interaction would change greatly.

	If you already provide this service could you let us know the
pluses and minuses for your library?  If you have considered doing this
and chosen not to put your form on the web, could you tell us why not?

	Please send your replies off list to me.  Thanks, Patty

Patty Franz
Supervising Librarian
Pamunkey Regional Library
P. O. Box 119
Hanover, VA  23069 

pfranz at pamunkeylibrary.org
_______________________________________________
Publib mailing list
Publib at webjunction.org
http://lists.webjunction.org/mailman/listinfo/publib
_______________________________________________
Publib mailing list
Publib at webjunction.org
http://lists.webjunction.org/mailman/listinfo/publib