[Publib] Reorganizing Service Desks

Melissa Rice mrice at frankfortlibrary.org
Fri Feb 1 17:07:34 EST 2008


Hello,

I am researching new ways of organizing our Adult Services/Reference, Youth 
Services, and Circulation Desks.  We are a medium-sized district library 
serving 25,000.

If any of you have reorganized your departments and have created a combined 
Adult/Youth Desk, created an Information Desk, or otherwise, I would like to 
hear about the positives and negatives of those changes.  How do you 
distinguish jobs/tasks between the "Information Desk" vs. "Circulation" vs. 
"Reference"?

If you have pictures of your new service/access points, I would enjoy seeing 
them.

Also, I would like to know how many FT/PT staff you have in your 
departments.

Thank you for the information!

Best,
Melissa

Melissa Rice
Head of Adult Services
Frankfort Public Library District
21119 S. Pfeiffer Road
Frankfort, IL  60423
815.534.6177
www.frankfortlibrary.org 



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