[Publib] Best Reference Questions

[Terry Wirick]

My library is in Erie, PA, which is on Lake Erie in NW PA.

 

One day, a lady came into the library and asked for directions to Cincinnati.  Not that unusual a reference question, but the lady was coming from Hagerstown Maryland.

 

I was very diplomatic as I tried to give explanations to her reason why she was so far off course.  I gave her MapQuest directions to Cincinnati.  

 

When I got off the floor and went back to our office, I just busted out laughing.  I just couldn't believe that the lady was so far off course.

 

What happened was she had missed the turnoff at the I-79/I-70 intersection in Washington PA to get on I-70 West.  She probably added about 5 hours to her trip.

 

I would have liked to ask her a couple questions:

 

1.      Did you ever wonder why you were still going north instead of west?



2.     Did you ever wonder why after a period of time why you were still in PA instead of WV?  She should have only been in PA for half hour or three quarter of an hour.

 

I was glad that Lake Erie was there or who knows where she would have ended up in Canada.

 

Terry

Erie County Public Library

 

 

 

 

 
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