[Publib] new "Improved" NoveList interface

[Rob Amend]

I had nearly the same experience yesterday! One of our patrons couldn't
remember the title or author of a book she had enjoyed. I went to run a plot
synopsis through NoveList...and the patron left while I stood there
scratching my head over a "simple" search.

On 4/18/08, Esoteric One <esoterica1693 at yahoo.com> wrote:
>
> So what do PubLib folks think about EBSCO's new interface for NoveList?
>
> I just encountered it.  Not impressed (understatement).
>
> We used to use it in its former iteration *all the time* at our branch's
> reference and circ desks for readers' advisory.  But this morning 3 of us at
> our branch just tried to do what should have been somewhat straightforward
> searches on it, mainly looking for info about titles in series, and found
> ourselves frustrated beyond belief.  Of the 3 of us, one is a
> children's/youth Librarian who used to use NoveList regularly, one a circ
> supervisor w/ decades of experience doing basic reference questions, and me,
> someone part-way through my MLIS w/ 2 years on the circulation desk and a
> pretty decent head for searching databases.
>
> Is it just us?  Did we not put enough coffee in the pot this morning?   Or
> is this new interface not nearly as intuitive and user-friendly as EBSCO
> supposedly intended to make it?
>
> I'm at least glad that the patron standing in front of us while we
> scratched our heads and swore under our breath was one of our regulars, and
> very understanding, instead of someone having a bad day!
>
> Gillian
> San Diego County Library
>
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-- 
Rob Amend
Reference Librarian
rob.amend at gmail.com
reftechrob.blogspot.com
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