[Publib] re: lelgal/ethical

[Sara Weissman]

>>If so, has anyone ever expressed the same concern
that we have? Even better, has any library system ever been challenged by
a patron for this practice and lost? Or, should we not be concerned at
all?

Don't know about challenges, but we've had the same discussion here, after
we learned that the asterisk one library placed in patron's record was a
flag for behavioral, "we don't like this person." Most of us think this is
a lousy idea.
    Library policies, behavioral, etc. should be clearly posted in a
library, if they are to be enforced. (We last year reviewed/revised
our "Code of Conduct," in fact .. and have redesigned poster and
re-signed the building.) If under policy you can pull the patron's
card? then do so. If not, don't. Straightforward factual flags like
"owes us $250,000 in fines" is one thing. Embeddding staff peeves in a
patron's record is quite another.
     So? what library policy has the objectionable patron offended?



-- 
Reference Dept
Morris County Library
http://www.mclib.info