[Publib] Billed Books guidelines

[Iris Jones]

When I worked at a public library in Texas it was pretty much subjective,
but I can give you my criteria because I the Head of Tech. Processing and
making the evaluations. :)

1. Is this something that can be fixed in-house?
    torn page, clean a cover, replace a jacket, clean a DVD
    No charge

2. Is this an expensive repair to make in-house?
      Yes. Charge a fee.
           Can't think of an example, but the cost of the supplies for the
repair would be the assessment. An additional processing fee* was a fee for
staff time.

3. Will this need to go to the bindery?
     Yes.
   Charge a fee, equal to the average cost of rebinding. (about $5.00 at the
time I last did this.)

4. Is the item beyond repair?
    Yes. Charge the replacement cost of the item.

*The library charged a processing fee above whatever dollar assessment the
Head of Tech. Processing made for the specific repair. For this reason, I
generally opted for no extra charge unless it required rebinding or
expensive supplies. I can't remember the amount of the processing fee. It
was either $5 or $10.

Iris I. Jones
Library Consultant
Southeast Kansas Library System
218 E. Madison
Iola, KS 66749
(620) 365-5136
(800) 279-3219
Fax (620) 265-5127
ijones at sekls.org



 Message-----
From: MJ Goodrum [mailto:mgoodrum at townofchapelhill.org]
Sent: Thursday, March 22, 2007 2:32 PM
To: publib at webjunction.org
Subject: [Publib] Billed Books guidelines


  Do any libraries out there have guidelines that help determine how damaged
a book has to be before you bill for it?  We are looking at how we bill
patrons for damaged books and find it's terribly subjective (on a grumpy
day, you might be more likely to charge for a slightly damaged book as
opposed to a happy day!)  What kinds of damage incurr what kinds of charges?
Any insight will be most welcome!!

          Mary J. Goodrum
        Head of Technical Services
        Chapel Hill Public Library
        Town of Chapel Hill
        100 Library Drive
        Chapel Hill, NC 27514-5705

        Phone: (919) 968-2777, ext. 130
        Fax: (919) 968-2838


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