[Publib] "Damage" labels on DVD or CD cases--reply

[Lise Chlebanowski]

We take our discs to Hollywood Video and they charge about the same and come out like new. We are very happy with the "refurbishment" and certainly is cheaper than replacing them! 

Lisë Chlebanowski
Library Manager
Avondale Public Library
328 W. Western Ave.
Avondale, AZ   86323
lchlebanowski at avondale.org
623-333-2611
623-333-0260 Fax
 
Now Reading: Heart-Shaped Box by Joe Hill
Now Listening: In Her Shoes by Jennifer Weiner

-----Original Message-----
From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Marla
Sent: Friday, March 16, 2007 9:12 AM
To: publib at webjunction.org
Subject: Re: [Publib] "Damage" labels on DVD or CD cases--reply


Hello, Debbie.

This is long, beware!

We have problem slips that patrons fill out; it at least gives us an idea of what to look for.  I 
do a preliminary check and determine if the disk might only need cleaning.  I pass those on to 
our Tech Services clerk who does that as one of her duties first thing in the morning.  

We used to have a Disc-Go-Pod (another long story I won't go into) that we used to repair the 
more seriously wounded disks.  We stopped using that so had a backlog of disks.  I found 
out that our local Hastings Entertainment store offers disk repair for $1.99 a disk.  We 
thought that was a bargain.  So just this week I took up our backlog (approximately 80+ 
disks) and had them treated.  They look pretty spiffy.  I think they have one of the expensive 
VMI models.  Our TS clerk made notations in the item field for each title something to the 
effect of "Disk 1 Hastings treated 3/07."  

If the disk comes back, we can check the notes and make a further decision on what to do 
next.

We think this is going to work out.

Before we let new disks go out, we treat them with a "rub on" guard and make a note of that 
in the item notes field, too.  It is labor intensive but does seem to help keep fingerprints, etc. 
to a minimum.  Before we decided to apply that, the disks would come to our dept. after 
almost every check-out for us to clean.

I sometimes long for the days of audio & video cassettes (we do still have a limited collection; 
we just don't replace many anymore).  At least when they came back damaged, we could 
almost instantly tell.  The wads of tape hanging out of the case was our 1st clue.  (-:

Anyhoo -- I hope this helps.  These new-fangled contraptions are sure a lot of work.

BYE!

Marla/Acquisitions
Great Falls Public Library
301 2nd Ave N
Great Falls MT  59401-2593
mwilckens at mtlib.org

On 16 Mar 2007 at 8:45, Troxclair, Debbie wrote:

> I'm interested in finding out what you do with the damaged items after
> they are identified by the patrons.  We used to view and then try to
> repair the disks (using SkipDoctor, etc.), but we were told that it
> takes too much staff time.  Now, we try to clean the disk and then put
> it back in circulation.  But we can't tell if the same disks are coming
> back again and again, in which case we should withdraw them.  How does
> everyone else handle this?
> 


*************
For reason will convince us that what is necessary to be 
performed in the heat of action should constantly be
practised in the leisure of peace.  
Vegetius, EPITOMA REI MILITARIS

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