[Publib] Re:Cards versus identification

[Andy Barnett]

Well, self check is not "card or nothing", because that would not be 
good service. It would be the cheapest service, it would be minimal 
service, it would be easiest on staff service, but it would not be 
good service.

We always accept IDs, since a library card is not much more that a 
certification that we once checked your ID. Despite this, we still 
manage to do 80% of our circ self check/self renewal and only 12-15% 
at our service desk. Patrons will use self check if at all possible, 
since it is faster and easier.

As for key chain cards, they don't work on many self checks so we 
ditched them. Patrons realized that using them slowed them down, 
since they couldn't use the self checks.




Andy Barnett, Asst. Director            McMillan Memorial Library
490 East Grand Ave. Wisconsin Rapids, WI  54494
                 www.mcmillanlibrary.org
Our lives begin to end the day we become silent about things that 
matter.  -  Martin Luther King, Jr.