[Publib] Re: Everyday Reference Questions

[Melissa Callahan]

Do you work here?  While standing behind the desk with a name tag on.

Melissa Callahan
Technology Coordinator/Audiovisual Librarian
Fayette County Public Library
828 Grand Avenue
Connersville, IN 47331
765-827-0883
 
The views in this message are not necessarily those of the Fayette
County Public Library

-----Original Message-----
From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of Lynn Schofield-Dahl
Sent: Monday, January 29, 2007 1:10 PM
To: publib at webjunction.org
Subject: [Publib] Re: Everyday Reference Questions

Some of our most common reference questions:

Are you open? (via telephone)
When do you close today?
What are your hours?
What is your address?
Is your internet working?
What is my library pin number?
What is my patron number?
Where is your printer?
Where is your copy machine?
Do have color copies?
Do you have color printing?
How much does it cost to print?
Do you have tax forms?
Do you have Tax form Number.....?
How do I fill out this tax form?
Where are the kids' books?
Where are the magazines?
How do I place holds on stuff from home? (or on the internet?)
Where is your PDR?  (Sometimes they ask for the PDA, but I know what
they want)
Is there a table where I can study?
Where is your FAFSA information?
How can I renew my books? (videos...dvds...)
Request for specific books by title or author (DeMille's new book with
"fire" in the title)
Requests to place holds on specific books, generally best sellers
Where are your exercise videos?
Where do I check out?
Where do I sign up for story time?
Where is your card catalog? (They don't want the Computer Catalog...they
want the CARD Catalog)
Telephone numbers from all over
How do I get an email address?
Can I have more computer time?
How do I make this thing work?  (referring to the computer, either the
Internet or Word Processing)
Help with Mapquest
Help with printing from the computers.
How do I make this thing work? (Referring to the Microfilm printer)
Where are your "Battle of the Books" books
Do you have a list of the schools "Reading Counts" books?


We don't get the bathroom request all that often.  Possibly because you
ahve to walk by the bathrooms on the way to the Reference desk.





S. Lynn Schofield-Dahl
Director, Matheson Memorial Library, Elkhorn, WI

----- Original Message -----
From: publib-request at webjunction.org
Date: Monday, January 29, 2007 11:09 am
Subject: Publib Digest, Vol 22, Issue 33
To: publib at webjunction.org

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