[Publib] (rewarding) everyday reference questions

[Miriam Bobkoff]

At 04:26 PM 1/26/2007 -0800, you wrote:
>I would love to hear about rewarding questions you answer. For example 
>today I helped a desperate student whose textbook was lost in a flood. She 
>needed three essays from her text and I was able, with some effort, to 
>find all three in books here in the library.

Oh, every single trek back into the stacks where I get to hand them the 
book they're looking for is rewarding. They are so grateful, especially 
since they thought it wasn't there. (And I'm secretly so pleased that 
whatever it is isn't missing.)

And the delayed satisfaction transactions-- where we identify something we 
can get them from interlibrary loan and Exactly The Right Book(s) will 
shortly appear like magic-- are not too shabby either.

Miriam B.
Santa Fe Public Library