[Publib] Re: Names for self-check service?
Andy Barnett
abarnett at scls.lib.wi.us
Thu Jan 11 11:58:42 EST 2007
My objection to naming the self check is that in our facility, they are THE
place to check out. Our signs are nice design features, but no more than
the labels for our videos and DVDs.
The circ services desk is not a place to check out. It is a place to pay
fine, renew cards, etc. The 13% of the circ that happens there is from
patrons paying fines or getting renewals and then we handle it there since
that is the best service. Otherwise, we take the items to the self checks
and do it there.
We eliminated our circulation desk and the new circ services desk is on a
different floor. If you plan on doing self check, it is important to do it
all the way. Otherwise, you are just nibbling around the edges and not
making a real change. Can't jump half way across the river.
Andy Barnett, Asst. Director www.mcmillanlibrary.org
McMillan Memorial Library
490 East Grand Ave. 715-422-5144 (phone)
Wisconsin Rapids, WI 54494 715-423-2665 (fax)
Our lives begin to end the day we become silent about things that matter.
- Martin Luther King, Jr., 1929 - 1968
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