[Publib] Advice needed on staff conflict resolutions

[Gareth Osler]

A book that might be of interest, includes a section titled 'Taking
action to solve interpersonal conflict':

Managing Stress and Conflict in Libraries
By Sheila Pantry OBE BA FCLIP

Review here:

http://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind0707&L=lis-pub-libs&T=0&F=&S=&P=1742


Gareth Osler
Liverpool, UK

On 03/08/07, Toccara Porter <tporter23 at yahoo.com> wrote:
> Hello Publibbers,
>
> When conflict between staff arises (co-worker insults another co-worker)
> what are some possible ways to address the issue to have a resounding effect
> not solely to the individuals directly involved but, to staff as a whole
> without asking for interference from managing authorities?
>
> How do you think staff will respond to an anecdoctal letter denoting a story
> of conflict, consequence, and resolution in the workplace.  In other words,
> trying to provide awareness without directly confronting another co-worker?
>
> Very much appreciated.
>
> Toccara Porter
> Columbus Metropolitan Library
> tporter23 at yahoo.com
>
>  ________________________________
> Moody friends. Drama queens. Your life? Nope! - their life, your story.
>  Play Sims Stories at Yahoo! Games.
>
>
> _______________________________________________
> Publib mailing list
> Publib at webjunction.org
> http://lists.webjunction.org/mailman/listinfo/publib
>
>