[Publib] How do you correct a coworker giving incorrect information?

GSO gsowww at yahoo.co.uk
Fri Aug 3 17:20:35 EDT 2007


Oops, ignore that last post, wrong thread.

On 03/08/07, GSO <gsowww at yahoo.co.uk> wrote:
> A book that might be of interest, includes a section called 'Taking
> action to solve interpersonal conflict':
>
> Managing Stress and Conflict in Libraries
> By Sheila Pantry OBE BA FCLIP
>
> Review here:
>
> http://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind0707&L=lis-pub-libs&T=0&F=&S=&P=1742
>
>
> Gareth Osler
> Liverpool, UK
>
> On 02/08/07, Media Center <media_center1 at yahoo.com> wrote:
> > I've been asked the following question at more than one interview during my
> > career:
> >
> > "You overhear a coworker giving incorrect information to a patron.  How do
> > you respond?"
> >
> > I'd like to hear how PubLib-ers respond to this question, and if there is a
> > "perfect" answer to this question.
> >
> > Thanks.
> >
> >
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> >
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> >
> >
>


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