[Publib] How do you correct a coworker giving incorrect information?

[GSO]

A book that might be of interest, includes a section called 'Taking
action to solve interpersonal conflict':

Managing Stress and Conflict in Libraries
By Sheila Pantry OBE BA FCLIP

Review here:

http://www.jiscmail.ac.uk/cgi-bin/webadmin?A2=ind0707&L=lis-pub-libs&T=0&F=&S=&P=1742


Gareth Osler
Liverpool, UK

On 02/08/07, Media Center <media_center1 at yahoo.com> wrote:
> I've been asked the following question at more than one interview during my
> career:
>
> "You overhear a coworker giving incorrect information to a patron.  How do
> you respond?"
>
> I'd like to hear how PubLib-ers respond to this question, and if there is a
> "perfect" answer to this question.
>
> Thanks.
>
>
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