[Publib] Computer Reservation Software

[Emily Horner]

This is a problem we've had to deal with as well.
(1) We did take away the keyboard so that patrons had to scan an  
actual physical card.
(2) Our PC reservation software recently got an upgrade so that the  
computer reservation software would display the name and bar code  
number of the person using the computer. If you know your regulars,  
this can help; and if you don't know your regulars, you can still  
tell that something is suspicious if you see a WASP-looking boy using  
a card belonging to Maria Sanchez.

Emily Horner
Wake County Public Library
Raleigh, NC

On Apr 4, 2007, at 8:23 PM, Vicky wrote:

> It seems that we have patrons who have found a way to
> abuse the new PC reservation system and are either
> typing in their friends' card numbers or simply
> guessing what a valid library card number would be. Of
> course, this enables them to use the computers for
> hours. We do allow people to type in their card
> numbers. Is there any library who has encountered this
> problem? Is the only solution to require patrons to
> scan an actual physical card?
>
> Thanks in advance.
>
> Vicky Schoenrock
> Warren-Newport Public Library
> Gurnee, IL
> _______________________________________________
> Publib mailing list
> Publib at webjunction.org
> http://lists.webjunction.org/mailman/listinfo/publib