[Publib] Self-Service Holds in Libraries with Self-Checkout

[Lowery, Clint]

Another reason for wrapping of self-service holds is to slow down (it does not completely stop) the browsing of a hold shelf by patrons who do not have the item on hold for them.  

 

Has anyone else had this issue? Where a patron will visit the hold shelf, notice an item s/he wants and walk around to the regular shelving area (if they're being sly - some just walk straight to the circ desk) and say they found the item on the shelf?  How do you handle it?

 

Clinton Lowery, Librarian
Integrated Library Systems
Jacksonville Public Library
3435 University Blvd North 
Jacksonville, FL 32277-2464
(904) 744-2265 x 319
clowery at coj.net <mailto:clowery at coj.net> 

http://jpl.coj.net/

Please note that under Florida's very broad public records law, e-mail communications to and from city officials are subject to public disclosure.

 

________________________________

From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Lise Chlebanowski
Sent: Tuesday, March 27, 2007 1:26 PM
To: Sue Kamm; Elizabeth Chase; publib at webjunction.org
Subject: RE: [Publib] Self-Service Holds in Libraries with Self-Checkout

 

The reason to cover the book is for privacy issues. We do the same thing. 

 

Lisë Chlebanowski

Library Manager

Avondale Public Library

328 W. Western Ave.

Avondale, AZ   85323

lchlebanowski at avondale.org

623-333-2611

623-333-0260 Fax

 

Now Reading: Heart-Shaped Box by Joe Hill

Now Listening: In Her Shoes by Jennifer Weiner

________________________________

From: publib-bounces at webjunction.org [mailto:publib-bounces at webjunction.org] On Behalf Of Sue Kamm
Sent: Tuesday, March 27, 2007 9:05 AM
To: Elizabeth Chase; publib at webjunction.org
Subject: Re: [Publib] Self-Service Holds in Libraries with Self-Checkout

 

My first question:  Why wrap them?  Doesn't this make unnecessary work for staff?

The branch of the Los Angeles Public Library I use shelves the books alphabetically but the borrower's name.  They write the name on a long piece of paper and shelve the book, foredges down (I can hear the preservationists screaming now <g>) and the bookmark visible.  

My major quibble with this system is that my holds are frequently shelved on the bottom shelf, and I'm getting too old and fat to rise from the floor gracefully <g>

LAPL offers self-checkout, which I don't use since my library card is on my keychain.  

The library where I work doesn't have self-checkout.



Your friendly CyberGoddess and candidate for re-election as Councilor-at-large,
Sue Kamm
Inglewood/Los Angeles, CA
Truest of the Blue, Los Angeles Dodgers Think Blue Week 2000
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