[Publib] Call for Participation in a Survey of Chat Reference Competencies

[Lili Luo]

 (Please excuse message cross-posting )

Hi all,


This is Lili Luo, a doctoral student at UNC-Chapel Hill. I'm currently doing
a study to determine the essential competencies for chat reference service
in the attempt to inform the design of training and education programs for
chat reference librarians


I created a survey incorporating all the competencies proposed in the
literature so far and would like to find out which of them are considered
more important than others. I cordially invite librarians who are serving or
have served chat reference services to participate in the study.



In the survey, you will be asked to rate 28 chat reference competencies on a
7 point Likert scale and it will only take you 10-15 minutes. Your
participation will be completely anonymous, and will be highly appreciated.
If you are not a chat reference librarian yourself, please forward the
message to chat reference librarians at your library/institution.



Among all the participants, one will be randomly selected and win $100 as a
gift in his/her name donated to his/her library's acquisition department.



Your participation in the study will make significant contribution to the
growth of chat reference, especially in the education/training aspect. Your
efforts will be highly appreciated.



Here's the survey URL:  http://www.surveymonkey.com/s.asp?u=992772140014



Please contact me at luo at unc.edu if you have any questions regarding the
survey. You may also contact my faculty advisor, Dr. Claudia Gollop, at
gollop at ils.unc.edu.



Thank you very much!



(All research on human volunteers is reviewed by a committee that works to
protect your rights and welfare. If you have questions or concerns about
your rights as a research subject you may contact, anonymously if you wish,
the Institutional Review Board at 919-966-3113 or by email to
IRB_subjects at unc.edu)



Regards,


Lili



-- 
Lili Luo
Doctoral Candidate
School of Information and Library Science
University of North Carolina at Chapel Hill
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