[Publib] Information Literacy

[Brenda Crispin]

I don't know what the standard or norm is but only know what we do here.  We have very little bibliographic instruction and I see the following issues behind our let-the-tail-wag-the-dog approach.  Time and available staff are very limited.  Library literacy is no longer taught in the public schools here in California so the younger generation of library users need the most basic help.  The information explosion has overwhelmed many people and patrons want and expect instant gratification...."just put the information in my hands, please."

We do have computer classes that teach the most basic & some intermediate, computer skills but when a person comes to the library needing to make a resume or write a report they need help right then, not the next time the class is being offered in the afternoon while they are at work.  We have formed the habit of providing whatever level of help a patron needs at the time.  Unless it becomes too staff & time intensive, a line has formed at the reference desk, or we simply are unable to go the extra mile.  Then we begin to suggest other avenues.

Our branch librarian periodically forms what he calls a Junior Information Specialist program.  He recruits students, mostly at the junior high level, to learn how to do basic research and use the library.  The program has been quite successfull and reaches a few young people each time he offers the program.  But such a program takes time and effort and takes the librarian away from the reference desk so it comes with a price tag.

I don't think librarians are against bibliographic instruction.  I think it's that they don't have the necessary time, and many patrons simply are not interested or feel too overwhelmed, or strapped for time themselves.  I believe that as information continues to explode librarians, not libraries, are seen more and more as the vehicle by which information may be obtained.....if it can't be found easily on the Internet!

I hope some of this makes sense.  And I'm anxious to read other member's ideas on the topic.



Brenda Crispin
Local History Librarian
Oxnard Public Library
251 South A Street
Oxnard, CA 93030
805-385-7531
Brenda.Crispin at ci.oxnard.ca.us
>>> jess macleod <overduebks at yahoo.com> 05/02/06 4:08 AM >>>
I believe that information literacy standards are expected in the academic libraries, but I have witnessed little action in the public libraries. Basic retrieval seems to be customary, with no complaints from both patron and librarian. My question...Should the public library step it up in this age of information explosion?
  Perhaps public libraries do practice bibliographic instruction and follow information literacy standards, but I have not seen it. Does anyone offer open session classes in basic library research skills? Are public librarians against bibliographic instruction? Please pardon my naivete, and cure my curiosity.Thanks.
   
  Jessica MacLeod
  Floral Park Public Library

		
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