[Publib] Employee Problems

[Leiani Coffey]

Hi Miranda,

I had a similar problem when I was a first time supervisor at a newspaper 
library.  My approach was to call a meeting of the staff involved and let 
them air their grievences. Most of them felt like they did all of the work 
and no one else did anything (yawn, same old story).

What I ended up doing was assigning tasks equally (i.e., this person shelves 
etc Mon and works the desk exclusively Tues, this other person shelves Tues 
works the desk exclusively Mon, and so forth). That way each person had 
equal shelving/desk time and each knew their responsibilities each day of 
the week. Best of all I knew who was slacking off and at the same time no 
one felt singled out.

Yes, it takes more work initially on your part and I don't know if it works 
in a Public library (I am new to PLs) but you might try it.

JC, TX

----Original Message Follows----
From: "Hopkins County Library" <circdesk at vci.net>
To: publib at webjunction.org
Subject: [Publib] Employee Problems
Date: Fri, 8 Dec 2006 19:56:18 -0600

Publibbers,

I took over being Circulation Supervisor at my library mid February of this
year. This is my first real management position, and includes being in 
charge
of our seven library clerks. (They shelve, work circ desk, etc) Lately it
seems that a lot of mistakes are being made, personality conflicts between
staff members are emerging, and general chaos seems to be ensuing. Because I
am still "green" I'm not completely sure how to professionally but sternly 
let
my staff know that I expect them to all work together as a team, and 
complete
tasks correctly.
I was hoping someone out there in Publib land can offer me some managerial 
advice.
Thanks in advance,
Miranda @ Hopkins County

VCI WebMail
http://www.vci.net

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