[Publib] Damaged letters

[Lynn Thompson]

Publibbers:

Do you send out "damaged item" letters to patrons to ask them to pay for
their wet-dogchewed-otherwise mauled books? Could you share a copy of it? We
have one that seems fairly standard, but were looking for ways to improve
it. 

Lynn Thompson
New Braunfels Public Library
700 E. Common St.
New Braunfels, TX 78130
830-221-4300
Lthompson at nbpl.lib.tx.us