[Publib] Amazon

[Cranmer, Donna]

Hi!

 

            I think they market special accounts to libraries as well. I
know we have the same situation as Kelly, where our tax exemption
statement is on file (SD does not issue nos.) and we are not charged
tax. I think one time Amazon goofed, but they credited us quickly. And
we have three different people ordering here from Amazon, each with
their own account, but I think each had to fax the statement in as well.

 

                        Donna

 

Donna Cranmer

Technical Services Librarian

Siouxland Libraries

201 N. Main Ave.

PO Box 7403

Sioux Falls, SD 57117-7403

605-367-8712

dcranmer at siouxfalls.org (note change)

________________________________

From: publib-bounces at webjunction.org
[mailto:publib-bounces at webjunction.org] On Behalf Of PJ Capps
Sent: Thursday, August 03, 2006 9:46 AM
To: publib at webjunction.org
Subject: [Publib] Amazon

 

Have any of you tried Amazon's library services? Are there advantages?

>Disadvantages? Fast? Slow? Processing ok? Do you need a vendor that
ties in

>with your ILS?

 

We have experienced a problem purchasing from Amazon because of tax-free
status. We get an invoice for each shipment, then we have to request a
credit for the tax for each invoice. They wouldn't take our tax number
and just omit the tax. When they broke strung out the deliveries and
broke up the order into a lot of small pieces, this became a deal
breaker for us.

 

Has anyone else been able to fix this problem??? 

 

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