[ILL-L] renewals - if we mean no, shouldn't we say no?

[Barker, Jodie]

I have on occasion asked for a renewal from an "no renewal" site - but
there have to be extenuating circumstances, such as the book getting
misrouted in shipping and arriving with only three days for the patron
to use the item.  In that case, I try to call and explain.

 

But I have to say, that big red stamp "No Renewals" is helpful!

 

**********

Jodie Barker

Electronic Resources Librarian

Williams Library

Northern State University

jodie.barker at northern.edu

(605) 626-7773

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Debbe Causey
Sent: Wednesday, September 16, 2009 10:19 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] renewals - if we mean no, shouldn't we say no?

 

Linda,

It is frustrating.  But how about when we send out our books with a big
red stamp that says NO RENEWAL and they request a renewal?  It is such a
waste of time and when we say no they still keep the book out.

 

Debbe Causey

Daniel Library, The Citadel
Interlibrary Loan
causeyd at citadel.edu
843-953-2570, fax 843-953-5190

 

I contend that for a nation to try to tax itself into prosperity is like
a man standing in a bucket and trying to lift  himself up by the handle.
Winston Churchill

 

         

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Linda Stewart
Sent: Wednesday, September 16, 2009 11:10 AM
To: ill-l at webjunction.org
Subject: [ILL-L] renewals - if we mean no, shouldn't we say no?

 

Over the past couple of months, I have noticed that when I request
renewals via OCLC, several libraries have responded "Renewal OK" - but
the new due date is the same as the old due date.

 

Is this a problem with some feature of WorldCat Resource Sharing, or is
it just a way to get out of saying "No Renewal"?

 

If we aren't able to renew items, we should be straightforward about it
and just say no.  It is frustrating to find a patron on the Renewal OK
list, only to find the due date is the same.

 

Linda Stewart

Interlibrary Loan Librarian

 

Charleston County Public Library (SXC)

68 Calhoun Street

Charleston, SC 29401

 

(843) 805-6940

(843) 727-6752 fax

ill at ccpl.org

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.webjunction.org/wjlists/ill-l/attachments/20090916/1d9c819a/attachment.htm>