[ILL-L] renewals - if we mean no, shouldn't we say no?

[Debbe Causey]

Linda,

It is frustrating.  But how about when we send out our books with a big
red stamp that says NO RENEWAL and they request a renewal?  It is such a
waste of time and when we say no they still keep the book out.

 

Debbe Causey

Daniel Library, The Citadel
Interlibrary Loan
causeyd at citadel.edu
843-953-2570, fax 843-953-5190

 

I contend that for a nation to try to tax itself into prosperity is like
a man standing in a bucket and trying to lift  himself up by the handle.
Winston Churchill

 

         

 

From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Linda Stewart
Sent: Wednesday, September 16, 2009 11:10 AM
To: ill-l at webjunction.org
Subject: [ILL-L] renewals - if we mean no, shouldn't we say no?

 

Over the past couple of months, I have noticed that when I request
renewals via OCLC, several libraries have responded "Renewal OK" - but
the new due date is the same as the old due date.

 

Is this a problem with some feature of WorldCat Resource Sharing, or is
it just a way to get out of saying "No Renewal"?

 

If we aren't able to renew items, we should be straightforward about it
and just say no.  It is frustrating to find a patron on the Renewal OK
list, only to find the due date is the same.

 

Linda Stewart

Interlibrary Loan Librarian

 

Charleston County Public Library (SXC)

68 Calhoun Street

Charleston, SC 29401

 

(843) 805-6940

(843) 727-6752 fax

ill at ccpl.org

 

 

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