[ILL-L] Distance Learning Services - logistics

[Document Delivery]

We get a handful of requests back and forth from a satellite campus, we use a web form only, this way we get all the information.
 
Ed Helmrich
Iona College

________________________________

From: ill-l-bounces at webjunction.org on behalf of Nathan Hosburgh
Sent: Thu 9/3/2009 3:55 PM
To: lita-l at ala.org; rusa-l at ala.org; Interlibrary Loan Listserv
Subject: [ILL-L] Distance Learning Services - logistics



Apologies for cross-posting:

 

We are on the cusp of offering services to our growing distance learning community which will mostly likely include Document Delivery of both copies of articles held in our print journal collection as well as books from our own collection.  The way that most libraries seem to accomplish this is by having the distance patrons either: fill out a blank form with all of their personal data as well as the bibliographic data ex. http://www.southalabama.edu/univlib/forms/checkout.html , OR send an email with this same data straight to a library or staff email address ex. http://library.uncfsu.edu/distance_learners.htm.

 

I see problems in being inundated with emails containing incomplete data, particularly with the direct email method.  Secondly, I would like to create a process that is more automated, particularly on the user's side.  If they are already in the OPAC and they have been authenticated by the university system, then the ability to harvest their personal data as well as the bibliographic info from the book would be the optimal solution.  For instance, when a patron wants to put a HOLD on a book in our OPAC, the patron info and bib info is sent directly in an email to a specific staff person.  This is the same sort of thing I would like to accomplish, only with a "Distance Learner Checkout Request".  We are using SIRSI.  I've started talking to our system folks here and they are unsure if this is possible.  

 

Are any of you out there accomplishing a more automated process with this kind of thing (using SIRSI or some other ILS), or am I simply dreaming beyond hope?  If there is a mailing list out there more specifically tailored to Distance Learning matters, please let me know.

 

Thank you,   

 

Nathan Hosburgh

Document Delivery Librarian

Evans Library 

Florida Institute of Technology

150 W. University Blvd.

Melbourne, FL 32901

(321) 674-7540

nhosburg at fit.edu

 

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