[ILL-L] BOOK CHAPTERS

Thu Oct 29 11:18:32 EDT 2009

As a lending library, if a library requested a book chapter and for some reason we send the entire book, which was then lost, I would expect the borrowing library to pay for the book's replacement.  If the librarian at the borrowing library came back with "We shouldn't be liable because we didn't ask for the loan in the first place," I'd advise him/her to go elsewhere for interlibrary loans in the future.

As a borrowing library, I feel grateful to a library for sharing its resources in whatever way is easiest for its staff.  Let's remember, the lending library is doing us a favor.  Siena has had to pay for books that were lost in the mail before they even got to our library -- as ILL protocol dictates -- when we clearly didn't do anything wrong at all.  We've done that so that libraries don't become reluctant to share their resources.  If borrowing libraries make it risky for other libraries to lend, interlibrary loan comes to a halt.

Pat Markley
Siena College (VKM)
markley at siena.edu 

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Mulvey, Dan
Sent: Thursday, October 29, 2009 10:57 AM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] BOOK CHAPTERS

I agree.  I don't think the borrower should be liable for lost books if they never asked for the loan in the first place.  I suppose if I was faced with a replacement invoice in that situation I would pay it in the interest of good will - but it would smart!

Dan Mulvey (ZEM)

-----Original Message-----
From: ill-l-bounces at webjunction.org [mailto:ill-l-bounces at webjunction.org] On Behalf Of Brian Miller
Sent: Wednesday, October 28, 2009 2:25 PM
To: Interlibrary Loan Listserv
Subject: Re: [ILL-L] BOOK CHAPTERS

If the borrowing library sends the ILL request as a copies request
(i.e. it has an article author, article title, pages numbers, etc) but
the lender sends the entire book as a loan, do you feel the borrowing
library should be responsible for replacement costs in the event the
book was lost in the mail even though they never asked for a loan?

If an article is extremely long, if a satisfactory scan is impossible
because of text in the gutter, or if a color scan is too huge or not
faithful to the original, I'd be inclined to conditional the borrower
and get permission to turn the request into a loan before sending.
That way the borrower can decide if they want to take responsibility
for a loan or choose to ask another lender who might be more willing
or able to make a copies scan.

-Brian/OSU

At 12:39 PM 10/28/2009, you wrote:
>I've always been puzzled with this.  When we lend, we prefer to send a
>photocopy of the chapter for the reasons mentioned below and other
>reasons, including the fact that if we lend the book, it's not available
>to our patrons.
>
>When I have an ILL request for a book chapter, I normally (unless the
>lending library loans free but charges for copies) send a "Copy" request
>with a Borrowing Note indicating that we'd prefer a copy of pages
>xxx-xxy, but they can lend the book if that's more convenient.  Nearly
>everyone lends the book.  If the chapter's 40 pages I understand, but
>sometimes the chapter is about six pages.
>
>One case that still annoys me was when we requested a photocopy of a few
>pages and the other library sent the book, which got lost in the mail.
>Guess who had to pay?
>
>Arthur Robinson (GLG)
>
>
>-----Original Message-----
>From: ill-l-bounces at webjunction.org
>[mailto:ill-l-bounces at webjunction.org] On Behalf Of Joe Ellison
>Sent: Wednesday, October 28, 2009 12:30 PM
>To: 'Interlibrary Loan Listserv'
>Subject: Re: [ILL-L] BOOK CHAPTERS
>
>My guess--student assistants, or other people with not quite enough
>time,
>see a book that can circulate, and feel it's faster/easier to send out
>the
>book than scan the chapter.
>
>Another possibility--depending on how the chapter citation was entered
>in
>the request, it may not show up in the ILLiad request screen. Again,
>someone
>with not quite enough time/inclination/whatever to look a bit more
>closely
>at the request will just send the book instead of looking for the
>chapter
>citation.
>
>I agree, it seems wasteful of resources, but depending on who's handling
>the
>workflow, and how, it may be the faster & easier option for the lender.
>
>Joe Ellison
>Document Delivery and Digital Initiatives Assistant
>Transportation Library, Northwestern Univ Library (OCLC = JCR)
>1970 Campus Dr, Evanston, IL 60208-2300
>voice: 847-491-8600, fax: 847-491-8601
>j-ellison at northwestern.edu
>http://www.library.northwestern.edu/transportation/
>
>
> > -----Original Message-----
> > From: ill-l-bounces at webjunction.org
>[mailto:ill-l-bounces at webjunction.org]
> > On Behalf Of Breedlove, W Stephen
> > Sent: Wednesday, October 28, 2009 11:20 AM
> > To: ill-l at webjunction.org
> > Subject: [ILL-L] BOOK CHAPTERS
> >
> >
> > This issue may have been discussed on this list before.  But here
>goes:
> >
> > For the life of me, I cannot understand why a library that receives a
> > request for a book chapter will send the book rather than scan the
>chapter
> > and send the article through Ariel or Odyssey or email.  This morning,
>we
> > received a book from which we requested a ten or so page chapter.  The
> > supplying library paid UPS fees to send the book to us and we will in
>turn
> > have to pay UPS fees to send it back to them after we copy the
>chapter.
> > By sending the book rather than copying the chapter, the book could
>get
> > lost or damaged in transit.  Plus, supplies such as shippers and tape
>are
> > needlessly used.
> >
> > I could understand this if a library had no staff to copy or was
> > "swamped," but it seems to me even in these cases they could just say
>NO
> > and let the request go on to the next library who might copy the
>chapter.
> >
> > Currently, we are operating on a restrictive budget as far as postage
>and
> > UPS expenses--and supplies--are concerned.  We are using every angle
> > possible to keep expenses to a minimum.  We always copy a chapter
>rather
> > than send the book, unless the chapter is very, very long.  Copying a
> > chapter is not violating copyright as far as I know.
> >
> > Thoughts?
> >
> > W. Stephen Breedlove
> > Reference and Interlibrary Loan Librarian
> > La Salle University Library
> > breedlov at lasalle.edu
> > 215-951-1862
> >
> >
> > _______________________________________________
> > ILL-L mailing list
> > ILL-L at webjunction.org
> > https://lists.webjunction.org/mailman/listinfo/ill-l
>
>
>
>
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Brian D. Miller
Lending / Document Delivery Service Coordinator
Ohio State University Interlibrary Services (OSU)
Thompson Library, Room 250A
1858 Neil Ave Mall
Columbus OH 43210
614-688-8456

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