[ILL-L] BOOK CHAPTERS

[Campbell, Heather]

We encourage our Genealogy customers to ask for photocopies rather than
the whole often-not-loaned Genealogy book. There are times when we get
the whole book- not the photocopy we asked for. And -more often than
not- the book is only staying together out of habit and trying to break
that habit. We make the book In Library Use Only. If the book is in very
fragile condition (we've gotten some that were crumbling away), we'll
send it back. And-yes- we would get charged for the book if the book was
lost.

Now- with my lender hat on- we get asked for all sorts of things that
come in on the Photocopy form- DVDs, audios, books that will be
published in 2010, and books.  I know in ILLiad, it's very easy to
submit a request using the wrong form because ILLiad defaults to the
photocopy form. Now- are these libraries asking me to help them violate
copyright by copying the DVD, audio, or entire book? Are they trying to
circumvent deflections? I think they just used the wrong form. I know a
case where I received 5 requests to copy 5 different chapters from the
same library for the same book- over half the book- from a borrower. We
loaned the book. The ILL librarian was unaware that the requests had
been made.

Keeping in mind the information I've read here along with the staffing
issues and copy limits, I'll now conditional no to chapter requests that
exceed our copy limits instead of loaning the book.  Though- honestly-
in all the time I've been doing ILL, I've only had one library complain
about the loans.

Heather Campbell, Senior Librarian
Manager- Interlibrary Loan 
Jacksonville Public Library (JPL)
303 North Laura Street
Jacksonville, FL 32202-3505 heatherc at coj.net  (904) 630-2986
 

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Document Delivery
Sent: Wednesday, October 28, 2009 2:41 PM
To: 'Interlibrary Loan Listserv'
Subject: Re: [ILL-L] BOOK CHAPTERS

I agree, but we see this sometimes also,

Ed Helmrich
Iona College

-----Original Message-----
From: ill-l-bounces at webjunction.org
[mailto:ill-l-bounces at webjunction.org] On Behalf Of Breedlove, W Stephen
Sent: Wednesday, October 28, 2009 12:20 PM
To: ill-l at webjunction.org
Subject: [ILL-L] BOOK CHAPTERS


This issue may have been discussed on this list before.  But here goes:

For the life of me, I cannot understand why a library that receives a
request for a book chapter will send the book rather than scan the
chapter and send the article through Ariel or Odyssey or email.  This
morning, we received a book from which we requested a ten or so page
chapter.  The supplying library paid UPS fees to send the book to us and
we will in turn have to pay UPS fees to send it back to them after we
copy the chapter.  By sending the book rather than copying the chapter,
the book could get lost or damaged in transit.  Plus, supplies such as
shippers and tape are needlessly used.  

I could understand this if a library had no staff to copy or was
"swamped," but it seems to me even in these cases they could just say NO
and let the request go on to the next library who might copy the
chapter.

Currently, we are operating on a restrictive budget as far as postage
and UPS expenses--and supplies--are concerned.  We are using every angle
possible to keep expenses to a minimum.  We always copy a chapter rather
than send the book, unless the chapter is very, very long.  Copying a
chapter is not violating copyright as far as I know.

Thoughts?

W. Stephen Breedlove
Reference and Interlibrary Loan Librarian
La Salle University Library
breedlov at lasalle.edu
215-951-1862


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